Banco del Progreso is focused on a internal transformation process based on customer service, to achieve becoming one of the main banks nationwide. Since 3 years ago, the banking entity has been investing RD$150million in remodeling and adaptation processes, as well as branch office space expansions.
Mark Silverman, CEO of the banking entity, said alongside the bank executives Bernardo Martínez, VP of Marketing and Products; Andrés Bordas, VP of Finance & Comptroller; and for Communications, María Isabel Grullón and Tony Arias Gil, whom have noted thtat an extraordinary work has been done in the country reason why the lowering of the interest rates, which will stimulate consumers to visit Banco del Progreso. They also hinted that in the coming weeks, an exclusive product will be launched, unique worldwide, which was not identified, and will allow customers to achieve greater savings and payment capacity.
This year the entity will increase its total branch office capacity from 54 to 37 with its opening in Novocentro, in Naco; and others in Arroyo Hondo and Ave. INdependencia. Via internet, customers can make utility services payments, in addition to the tPago tool.
In this tenor, for years, the Platinum Payments system has been operational, a product designed for frequent flyers, that in 2010 introduced the best customer loyalty program with Membership Rewards by American Express; and is now also linked to Suma CCN. The Progreso executives also participated in the Listin Diario gathering for Globalization, headed by economist Juan Guiliani Cury for Economy & Business.
By May 2012, the total assets for Progreso reached RD$34,617.82 million, and their gross credit portfolio wasRD$12,628.79 million. The total gatherings are RD$30,556.69 million. PRogreso covers all sectors of the national economy, from agriculture on the SMES (Small and Medium-scale Enterprises), due to its response to the needs of customers residing in communities where branch offices are available. Also, “we are the leaders in payment systems”, said Silverman. Bordas emphasized that two thirds of the Bank asset portfolio has been aimed to industry and commerce, and though behavior depends on the market demand, an important share is registered within the construction, agro industry and other industrial sectors. Silverman noted that Banco del Progreso is not the biggest bank in the system, but it aspires to maintain a sustainable growth, in close contact with consumers.
About Banco del Progreso:
Banco del Progreso is a company in the Financial Services portfolio of assets administered by VICINI.
The VICINI family has invested in different economic sectors in the Dominican Republic for over 140 years VICINI is one of the companies that has contributed significantly to the development and industrialization of the country.
Source: Listin Diario